Replay – In Discussion With: The Consumer Voice in Insurance Distribution

The ACA Insurance Day 2023, a flagship event in the insurance sector in Luxembourg, returned to the conference format this year. The hybrid conference was followed by the prestigious Academic Session, reaching an audience of 1500 people. The afternoon hybrid conference consisted of two roundtable discussions. We invite you to relive the second part of this conference:

In Discussion With: The Consumer Voice in Insurance Distribution

The second highlight of this conference was the discussion with Valérie Mariatte-Wood, Head of the Consumer Protection Department at EIOPA. This interview provided insights into how the consumer’s voice influences the distribution of insurance products, taking into account recent regulations, notably the Retail Investment Strategy of the European Commission. Consumer expectations have stimulated regulatory changes related to the future distribution of insurance products.